Compare Syberfix remote computer repair software features and functionality against other leading remote support products like logmein, webex, and see who comes out on top.
LogMeIn Rescue
Webex Remote Support Center
PAY AS YOU GO
Monthly Fee with 1 Tech Seat
Monthly Fee with 2 Tech Seats Syberfix actually gives you 3 tech seats For $100
Note: All pricing is approximate and is subject to change
LogMeIn Rescue
Webex Remote Support Center
Under normal operating conditions where internet broadband connection speeds were within (AOR) Average Operating Range for both the end-user and technician.
Under 4 seconds
20 seconds
60 seconds
Note: All connection times are approximate
LogMeIn Rescue
Webex Remote Support Center
56 K
Broadband
Note: All connection times are approximate
LogMeIn Rescue
Webex Remote Support Center
No Changes to End-User Firewall
Web browser required
Active X
JRE - Java
Local Admin Rights
Note: Requirement subject to change
LogMeIn Rescue
Webex Remote Support Center
Microsoft Active Directory Support
Login Authorization
Tier Designations
Technician Activity Monitor
Knowledge Base / KB Management
Ticketing / Search & Retrieval
Session Reporting
Session Activity Logging
Technician Identification to End-User
End-user Initiates Help
Customer Management / Tracking
View Technician Session History
View Customer Session History
Real-Time Customer Monitoring
Session Feedback
Session Rating
Billing Preferences
Messaging to In Session Users
LogMeIn Rescue
Webex Remote Support Center
Dockable / Customizable Interface
Real-Time Session Transfer
Escalation capability
View incoming help requests
Screen sharing
Mouse & Keyboard control
Screen viewing with out control
Screen Shot capture
Dual monitor view for end-users
Dual monitor view for tech's
View different screen resolutions
View different color depths
Disable end-user wallpaper
Active window only sharing
Whiteboard / Virtual Felt tools
File Transfer
File Transfer to desktop
Remote Reboot
Auto reconnect after reboot
Automated logon
Chat
Customize connection message
Application launch
Web-page launch
Remote Registry back-up
Remote Registry editor
Clipboard sharing
Maintenance Scheduler
Send system keys
LogMeIn Rescue
Webex Remote Support Center
View end-users applications / running Processes
View end-users running Services
View end-users Event Viewer
View end-users connected devices
View end-users connected drives / Space utilization / File system
View end-users bios information
View end-users RAM information
View end-users OS information
View end-users SERVICE PACK information
View end-users L1 Cashe L2 Cashe information
View end-users CPU information
LogMeIn Rescue
Webex Remote Support Center
2048 Bit End-to End Encryption
1024 Bit End-to End Encryption
512 Bit End-to End Encryption
256 Bit End-to End Encryption
128 Bit End-to End Encryption
Auto end-user workstation Lock Down
Access Control
Instant end-user disconnection
Instant technician disconnection
End-user view screen sharing
LogMeIn Rescue
Webex Remote Support Center
End-user File Protection
End-user Folder Protection
Full / Partial File Protection
Simple check privacy
Privacy verification to technician
Privacy Tracy History
LogMeIn Rescue
Webex Remote Support Center
RC4 Encryption
Blowfish encryption
Zlib compression
TCP / UDP
The information on this page is for informational purposes only. Syberfix Solutions Inc. assumes no liability for any inaccurate or incomplete information, nor warrant or assume any legal liability or responsibility for the accuracy, or completeness of any information, nor for any actions taken in reliance thereon. The information contained about each product and company has been obtained from their respective web sites / or publicly available information as of the date this page was posted. All copyrights and Trademarks are the property of their respective owners. All Information contained herein is confidential.
* Notice: This information may have also been obtained directly for competitors as to add to the accuracy of its content
